Professional, efficient and effective debt recovery solutions.
Moorcroft Debt Recovery began trading in 1985 at our head office in Stockport, Cheshire. We have rapidly grown over this period and have built our business and reputation by working in partnership with our clients.
We currently have over 1.5 million live accounts on our system at any one time with over a thousand people working on our behalf nationwide.
The Field Reconnections department plays a very important part in the success of Moorcroft and our clients. It is our self employed agents' role to reconnect customers with our head office team within a local area to themselves.
This role involves visiting customers in and around your local area at their home address to ask them to contact head office to discuss their account.
The ideal candidate must possess good communication and organisational skills and be of a professional appearance.
You will require your own transport and telephone.
This is a part-time position and you will be employed by Moorcroft Group, PLC. Payment is £10 per hour plus 2% commission for the first 6 months of a payment plan.
If you require further information or would prefer to speak to an operator please use our freephone number 0800 917 0676 referencing WEB1.
|Office opening hours|
|Monday - Thursday||7am - 9pm|
|Friday||7am - 7pm|
|Saturday||8:30am - 4pm|
If you are interested in this position you can apply below.
Moorcroft Group PLC is a "data controller". This means that we are responsible for deciding how we hold and use personal information about you. You are being sent a copy of this privacy notice because you are applying for work with us (whether as an employee, worker or contractor). It makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR).
We will comply with data protection law and principles, which means that your data will be:
3.1 In connection with your application for work with us, we will collect, store, and use the following categories of personal information about you:
3.2 We may also collect, store and use the following "special categories" of more sensitive personal information:
4.1 We collect personal information about candidates from the following sources:
5.1 We will use the personal information we collect about you to:
5.2 It is in our legitimate interests to decide whether to appoint you to a role since it would be beneficial to our business to appoint someone to that role.
5.3 We also need to process your personal information to decide whether to enter into a contract of employment with you.
5.4 Having received your application form, we will then process that information to decide whether you meet the basic requirements to be shortlisted for the role. If you do, we will decide whether your application is strong enough to invite you for an interview. If we decide to call you for an interview, we will use the information you provide to us at the interview to decide whether to offer you the role. If we decide to offer you the role, we will then take up references and carry out a criminal record, Identity, Sanctions and Call Credit check before confirming your appointment.
If you fail to provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), we will not be able to process your application successfully. For example, if we require a credit check or references for this role and you fail to provide us with relevant details, we will not be able to take your application further.
We will use your particularly sensitive personal information in the following ways:
8.1 We will process information about criminal convictions.
8.2 We will collect information about your criminal convictions history if we would like to offer you the role (conditional on checks and any other conditions, such as references, being satisfactory). We are required to carry out a criminal records check in order to satisfy ourselves that there is nothing in your criminal convictions history which makes you unsuitable for the role. In particular:
We have in place an appropriate policy document and safeguards which we are required by law to maintain when processing such data.
You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.
Why might you share my personal information with third parties?
We will only share your personal information with the following third parties for the purposes of processing your application: Call Credit, Disclosure and Barring Service and ID3Global. All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
11.1 We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, clients and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. Details of these measures may be obtained from HR Manager.
11.2 We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
How long will you use my information for?
12.1 We will retain your personal information for a period of six months after we have communicated to you our decision about whether to appoint you to a role. We retain your personal information for that period so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way. After this period, we will securely destroy your personal information in accordance with our data retention policy, applicable laws and regulations.
12.2 If we wish to retain your personal information on file, on the basis that a further opportunity may arise in future and we may wish to consider you for that, we will write to you separately, seeking your explicit consent to retain your personal information for a fixed period on that basis.
12.3 If you are appointed to the role we will retain your personal information throughout your employment and for a period of seven years after you have left our employment. We retain your personal information for that period so that we can show, in the event of an audit, that we have conducted the necessary pre-employment screening and recruitment processes; as per Company procedures, Client instructions and governing regulatory body guidelines.
Under certain circumstances, by law you have the right to:
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact Moorcroft Group PLC Human Resources Manager in writing.
When you applied for this role, you provided consent to us processing your personal information for the purposes of the recruitment exercise. You have the right to withdraw your consent for processing for that purpose at any time. To withdraw your consent, please contact Moorcroft Group PLC Human Resources Manager. Once we have received notification that you have withdrawn your consent, we will no longer process your application and, subject to our retention policy, we will dispose of your personal data securely.
We have appointed a Data Protection Officer (DPO) to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the DPO. You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.